Jan 25, 2022
“Tip of the Spear” with Billy Walters As a mass tort lawyer who spent 10+ years in the online advertising and digital marketing industry, joining Legal Conversion Center (LCC) as General Counsel was a natural fit. LCC, a Texas-based call center, works with many of the top law firms in the US. Their focus on conversion rates and client service makes them a leader in their field. Billy talks with Mass Tort News about how his background, LCC’s focus on training and ability to scale, LCC’s sponsorship of Mass Torts Puerto Rico in May 2022, and how LCC call center specialists are the first individuals victims connect with as part of the mass torts process – thus, the call center plays a critical role as the “tip of the spear.”
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